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Privacy Notice

Anclas Mineras Encinales.

In compliance with and in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter, the Law), its Regulations, and other applicable regulations in the matter, we provide you in this Privacy Notice with the existence and main characteristics of the processing to which your personal data will be subjected, so that you can exercise your rights to informational self-determination, privacy, and protection of personal data.

1. Responsible for the Processing of Personal Data.

Anclas Mineras Encinales (hereinafter, 'the Company'), located at Tránsito Pesado S/N, Col. Adolfo López Mateos, C.P. 98425, Río Grande, Zacatecas, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

We collect the personal data that you voluntarily provide to us through our website www.encinales.com.mx, such as:

Identification data: name, surname, phone number, email address, company name, position, and any other information you choose to share with us.

Browsing data: IP address, browser type, pages visited, and time spent on the site.

2. Purposes of Data Processing.

Your personal data will be used for the following purposes:

Primary Purposes:

  • To provide the requested services and products;
  • To inform about changes or new products or services related to those contracted or purchased by the customer;
  • To fulfill obligations contracted with our customers;
  • To evaluate service quality and conduct internal studies on consumption habits.

Secondary Purposes:

  • To send promotional or advertising information about our products and services;
  • To conduct market research and surveys to improve the quality of our products and services.
3. Personal Data Collected.

For the purposes mentioned above, we may collect your personal data in various ways: when you provide it directly to us, when you visit our website at www.encinales.com.mx or use our online services, and when we obtain information from other sources permitted by law.

4. Data Transfer.

Your personal data will not be transferred to third parties without your consent, except in the cases provided for by the Law and its Regulations.

5. Means to Exercise ARCO Rights (Access, Rectification, Cancellation, and Opposition).

You have the right to know what personal data we hold about you, how we use it, and the conditions under which we use it (Access). You also have the right to request correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or databases if you believe it is not being used appropriately (Cancellation); and to oppose the use of your personal data for specific purposes (Opposition).

To exercise ARCO rights, you may submit your request through the following contact options:

Your request must include the following information:

  • Name of the data subject.
  • Address or other means to communicate the response to your request.
  • Documents proving your identity or, if applicable, legal representation of the data subject.
  • Clear and precise description of the personal data for which you wish to exercise any of the ARCO rights.
  • Any other element or document that facilitates the location of the personal data.
6. Use of Cookies and Tracking Technologies.

Our website uses cookies and other tracking technologies to collect data about your interaction with our site. These technologies help us understand how you use our site and improve your browsing experience.

7. Changes to the Privacy Notice

We reserve the right to make modifications or updates to this Privacy Notice at any time, to address legislative or jurisprudential changes, internal policies, new requirements for the provision or offering of our services or products, and market practices.

These changes will be made available to the public through the following means:

  • Visible announcements in our establishments
  • On our website: www.encinales.com.mx
  • We will send them to the last email address you have provided to us.
8. Contact.

If you have any questions or concerns about this Privacy Notice, you can contact us via email at: contacto@encinales.com or through our WhatsApp Business at: 498 105 5572.

SINCERELY:

ADMINISTRATIVE MANAGEMENT ANCLAS MINERAS ENCINALES.

Tránsito Pesado S/N, Col. Adolfo López Mateos, C.P. 98425, Río Grande, Zacatecas, México.

Date of last update: August 7, 2024.